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Unaffiliated with dealerships or auto manufacturers, American Auto Shield does not sell its services directly to consumers; its policies are sold through third-party car dealers, agents, direct marketers, membership organizations, and lenders.

It also offers extended policies to customers owning rideshare vehicles.  Its efficient claims administration features ASE-certified claims adjusters and an in-house regulatory and compliance research team who review all requests thoroughly and quickly to deliver fair assessments and timely service to policyholders. In addition, AAS provides customer assistance and online claims features. 

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